Frequently Asked Questions

Flight Centre

How do I use my voucher?
1. Please allow 48 hours for your voucher to be activated to proceed with your booking. 2. Contact the bookings team via email fcbincentives@flightcentre.co.za or call 011 778 1346 3. The dedicated team will assist with your booking request
How long is my Flight Centre digital voucher valid for?
All bookings must be received by 30 November 2025 and travel completed by 28 February 2026
What is the value of my Flight Centre voucher?
Vouchers are predetermined based on tier value. Gold Tier: R5 500 Silver Tier: R3 000
What if my booking is more than the voucher value?
If your booking is more than the voucher value, you will be required to pay in the difference.
What if my booking is less than the voucher value?
If the booking is less than the voucher value, the remaining balance will remain on the voucher to be used at a later stage.

Marriott®

How do I use my voucher?
1.Please allow 48 hours for your voucher to be activated to proceed with your booking. 2. Go to https:// www.proteavouchers.com 3. Complete the “Redeem your voucher” form. 4. Apply the pin received in your reward SMS. 5. Ensure the details captured match the details on your entry.
How long is my Marriott® voucher valid for?
All bookings must be received by 30 November 2025 and completed by 28 February 2026
What is the value of my Marriott® voucher?
Vouchers are predetermined based on tier value. Gold Tier: R4 500 Silver Tier: R3 000 Blue Tier: 1 Night Bonus Break for two
What if my booking is more than the voucher value?
If your booking is more than the voucher value, you will be required to pay in the difference.
What if my booking is less than the voucher value?
This is a single use voucher, if the full value is not used the balance will be forfeited.

Sorbet

How do I use my voucher?
1. Please present this gift code as payment towards your purchase in store. 2. Should you not utilise the full value of your gift code, a credit will remain on the code for future use. 3. This code can be used at any Sorbet Store, Sorbet Nail Bar, Sorbet Dry Bar, Candi & Co. or Sorbet Man nationwide.
How long is my Sorbet voucher valid for?
The Sorbet digital voucher is valid for one year from the date redeemed.
What is the value of my Sorbet voucher?
Vouchers are predetermined based on tier value. Gold Tier: R5 500 Silver Tier: R3 000 Blue Tier: R1 000
What if my purchase is more than the voucher value?
Should your purchase be of higher value than the voucher, you will be required to pay in the difference of the cost.
What if my purchase is less than the voucher value?
Should the full value of the voucher not be used on a single purchase, the balance will remain on the voucher.

Takealot

How do I use my Takealot coupon
1. The Takealot.com coupon can only be used once. 2. No change is given from your Takealot Coupon. 3. The complete value of the Takealot Coupon is to be used. 4. Login/Register on www.takealot.com. 5. Choose the item you would like to purchase. 6. Proceed to your cart and check out. 7. Add in the Takealot Coupon and the value of your coupon will be taken off the cost of your purchase. 8. You will have 24 hours to authorise your order or the coupon will be marked as invalid. 9. The complete value of the Takealot Coupon is to be used. 10. The Coupon is valid for 12 months from the date of issue. 11. The Coupon does not cover delivery fees. 12. For full Takealot Coupon terms and conditions available here: https://www.takealot.com/help/promotional-codes-tcs
How long is my Takealot coupon valid for?
The Takealot coupon is valid for 1 (one) year from date of redemption.
What is the value of my Takealot coupon?
Vouchers are predetermined based on tier value. Gold Tier: R4 500 Silver Tier: R3 000 Blue Tier: R1 000
What if my purchase is more than the voucher value?
Should your purchase be of higher value than the voucher, you will be required to pay in the difference of the cost.
What if my purchase is less than the voucher value?
Should the full value of the voucher not be used on a single purchase, the balance will be forfeited

Makro

How do I use my Makro gift card?
Present the Gift Voucher Code to the cashier when making your purchase
How long is my Makro gift card valid for?
The Makro voucher is valid for 1 (one) year from date of redemption.
What is the value of my Makro gift card?
Vouchers are predetermined based on tier value. Gold Tier: R4 500 Silver Tier: R3 000 Blue Tier: R1 000
What if my purchase is more than the voucher value?
Should your purchase be of higher value than the voucher, you will be required to pay in the difference of the cost.
What if my purchase is less than the voucher value?
Should the full value of the voucher not be used on a single purchase, the balance will be forfeited

House & Home

What if my purchase is more than the voucher value?
Should your purchase be of higher value than the voucher, you will be required to pay in the difference of the cost.

What is the value of my Checkers voucher?
Vouchers are predetermined based on tier value. Gold Tier: R4 500 Silver Tier: R3 000 Blue Tier: R1 000

Hirsch's

What if my purchase is less than the voucher value?
Should the full value of the voucher not be used on a single purchase, the balance will be forfeited
How do I use my Hirsch's gift card?
Present the Gift Voucher Code to the cashier when making your purchase
How long is my Hirsch's gift card valid for?
The Hirsch's voucher is valid for 1 (one) year from date of redemption.
What is the value of my Hirsch's gift card?
Vouchers are predetermined based on tier value. Gold Tier: R4 500 Silver Tier: R3 000 Blue Tier: R1 000
What if my purchase is more than the voucher value?
Should your purchase be of higher value than the voucher, you will be required to pay in the difference of the cost.
What if my purchase is less than the voucher value?
Should the full value of the voucher not be used on a single purchase, the balance will be forfeited

Game

How do I use my Game gift card?
Present the Gift Voucher Code to the cashier when making your purchase
How long is my Game gift card valid for?
The Game voucher is valid for 1 (one) year from date of redemption.
What is the value of my Game gift card?
Vouchers are predetermined based on tier value. Gold Tier: R4 500 Silver Tier: R3 000 Blue Tier: R1 000
What if my purchase is more than the voucher value?
Should your purchase be of higher value than the voucher, you will be required to pay in the difference of the cost.
What if my purchase is less than the voucher value?
Should the full value of the voucher not be used on a single purchase, the balance will be forfeited

Hi-Fi Corp

How do I use my Hi-Fi Corp gift card?
Present the Gift Voucher Code to the cashier when making your purchase
How long is my Hi-Fi Corp gift card valid for?
The Hi-Fi Corp voucher is valid for 1 (one) year from date of redemption.
What is the value of my Hi-Fi Corp gift card?
Vouchers are predetermined based on tier value. Gold Tier: R4 500 Silver Tier: R3 000 Blue Tier: R1 000
What if my purchase is more than the voucher value?
Should your purchase be of higher value than the voucher, you will be required to pay in the difference of the cost.
What if my purchase is less than the voucher value?
Should the full value of the voucher not be used on a single purchase, the balance will be forfeited

Tafelberg

How do I use my Tafelberg voucher?
1. Please allow 48 hours for your unique pin to activate before proceeding with your purchase. 2. The Ringfenced Retailer Voucher will be provided by the store manager at the point of sale, based on the unique pin included in the voucher SMS. 3. Present your original voucher SMS to the store manager, as no claims can be processed without it. 4. Once redeemed in-store by the store manager, the voucher will be marked as used and cannot be reissued.
How long is my Tafelberg voucher valid for?
The Tafelberg voucher is valid for 1 (one) year from date of redemption.
What is the value of my Tafelberg voucher?
Vouchers are predetermined based on tier value. Gold Tier: R4 500 Silver Tier: R3 000 Blue Tier: R1 000
What if my purchase is more than the voucher value?
Should your purchase be of higher value than the voucher, you will be required to pay in the difference of the cost.
What if my purchase is less than the voucher value?
Should the full value of the voucher not be used on a single purchase, the balance will be forfeited

Kloppers

How do I use my Kloppers voucher?
1. Please allow 48 hours for your unique pin to activate before proceeding with your purchase. 2. The Ringfenced Retailer Voucher will be provided by the store manager at the point of sale, based on the unique pin included in the voucher SMS. 3. Present your original voucher SMS to the store manager, as no claims can be processed without it. 4. Once redeemed in-store by the store manager, the voucher will be marked as used and cannot be reissued.
How long is my Kloppers voucher valid for?
The Kloppers voucher is valid for 1 (one) year from date of redemption.
What is the value of my Kloppers voucher?
Vouchers are predetermined based on tier value. Gold Tier: R4 500 Silver Tier: R3 000 Blue Tier: R1 000
What if my purchase is more than the voucher value?
Should your purchase be of higher value than the voucher, you will be required to pay in the difference of the cost.
What if my purchase is less than the voucher value?
Should the full value of the voucher not be used on a single purchase, the balance will be forfeited

Expert Store

How do I use my Expert Store voucher?
1. Please allow 48 hours for your unique pin to activate before proceeding with your purchase. 2. The Ringfenced Retailer Voucher will be provided by the store manager at the point of sale, based on the unique pin included in the voucher SMS. 3. Present your original voucher SMS to the store manager, as no claims can be processed without it. 4. Once redeemed in-store by the store manager, the voucher will be marked as used and cannot be reissued.
How long is my Expert Store voucher valid for?
The Expert Store voucher is valid for 1 (one) year from date of redemption.
What is the value of my Expert Store voucher?
Vouchers are predetermined based on tier value. Gold Tier: R4 500 Silver Tier: R3 000 Blue Tier: R1 000
What if my purchase is more than the voucher value?
Should your purchase be of higher value than the voucher, you will be required to pay in the difference of the cost.
What if my purchase is less than the voucher value?
Should the full value of the voucher not be used on a single purchase, the balance will be forfeited

Audiovision

How do I use my Audiovision gift card?
1. Please allow 48 hours for your unique pin to activate before proceeding with your purchase. 2. Present the Gift Voucher Code to the cashier when making your purchase 3. Vouchers are issued in the name of the original purchaser and proof of identification may be required upon redemption. 4. Vouchers will be subject to verification at the time of presentation
How long is my Audiovision gift card valid for?
The Audiovision voucher is valid for 1 (one) year from date of redemption.
What is the value of my Audiovision gift card?
Vouchers are predetermined based on tier value. Gold Tier: R4 500 Silver Tier: R3 000 Blue Tier: R1 000
What if my purchase is more than the voucher value?
Should your purchase be of higher value than the voucher, you will be required to pay in the difference of the cost.
What if my purchase is less than the voucher value?
Should the full value of the voucher not be used on a single purchase, the balance will be forfeited

E-store Voucher

How do I use my voucher?
1. Download the Samsung Shop App: https://www.samsung.com/za/apps/samsung-shop-app/ or Samsung.com at https://www.samsung.com/za/ 2. Login or register for your Samsung ID. 3. Once you have added your Samsung product to your cart, enter the voucher code featured on your reward SMS under “Enter voucher/ Promo code”. 4. Select “Apply” and proceed to checkout. 5. Terms & Conditions apply.
How long is my E-store Voucher voucher valid for?
The E-store voucher is valid for 1 (one) year from date of redemption.
What is the value of my E-store Voucher voucher?
Vouchers are predetermined based on tier value. Gold Tier: R4 500 Silver Tier: R3 000 Blue Tier: R2 000
What if my booking is more than the voucher value?
Should your purchase be of higher value than the voucher, you will be required to pay in the difference of the cost.
What if my booking is less than the voucher value?
Should the full value of the voucher not be used on a single purchase, the balance will be forfeited